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Mekashron Call Center v4.0

 

Tech Support / Training User Guide
Purchase Mekashron Call-Center
For Windows XP, Vista and 7
Download trial version for 30 days free
Investment Return Company implementation Control Potential users
  • 4 times more calls.
  • 220% increase in the representative's performance.
  • Better utilization of databases.
An agent that is working with paper wastes more than 50% of their time on calls that have no answer, are busy or an invalid number, waiting for customers to answer or searching for customers that need to be called back. At this rate, the representative quickly tires and looses concentration, with the result that out of 6 hours of work, the representative, on average works for less than two hours!

With our automatic dialler the Mekashron Call Center representative does not waste time with the above calls. A representative who works with Mekashron waits between a call less than 10 seconds!
Result: Over 6 representative shift hours they have actually worked over 4 hours, do not lose concentration and are a lot less tired!

Calculation of loss without Mekashron Call Center:
3 hours idle X cost X amount of representative delegates hour work days X Loss = loss of profit from a sales month of work with Mekashron Call Center.

What clients say
After the test I chose Mekashron, in retrospect, after two years of intensive use of the software we know we made the right decision
Read more...
Nir Toledano - Director
Advanced Printing Pan

Since we have the Mekashron software, everything is much more ordered, organized and accessible, and we don't forget even a single detail about our customers.
Shoshana
Ashkeluna
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Call-Center Building 
consultation
The Mekashron company has extensive experience in construction and operation of sales centers, we provide a complete solution to establish a sales center from scratch or upgrade an existing center.

Our construction services include:
  • Renovation acoustics.
  • Communications infrastructure.
  • Telemarketing positions.
  • Computing and data protection.
  • Matching software.
  • Locating databases.
  • Build a script call.
  • Recruitment and training of employees.

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