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Call Center - Telemarketing Software

Modified: 2008/11/24 12:45 by admin
 
  Call Center Software, Auto Dialer, Telemarketing Software
 
 

How to use CTI in Call Center Software? Click Here


Mekashron includes a telemarketing software phone dialer that makes it easy to manage calling thousands of people. Mekashron Business is a modem based dialer that allows a single or group of telemarketing operators to quickly make a large number of outbound calls. It is great for market research due to its flexibility in recording call outcomes.

When you click the Dial button, the Mekashron phone dialer will dial the next number on your dial list, so that you don’t have to dial the number yourself. Once dialed, you pick up your telephone receiver to take the call as the number is ringing. If the call is busy or not answered the number placed at the end of the list for dialling later.

If you need to call someone back at a later date, you can schedule Telemarketing Software Mekashron Business to remind you to do so. Mekashron allows you to maintain an inbuilt Do Not Call list which you can easily add to as you are talking with call recipients. You can also keep notes about your call and enter responses to questions.


 
 
 
A Few of the Telemarketing software functions that can be performed by Mekashron:
 
Autodialer function places telephone calls at the press of one key
 
Maintain an internal Do Not Call list
 
Assign a time to call a number back later and easily redial those numbers at the
right time
 
Record a range of responses to questions you ask
 
Convenient fields for making notes about each telephone call
 
Group contacts by your own categories
 
Supports multiple campaigns
 
Script window
 
Import a list of phone numbers into a Dial List to call
 
Export call results or view them in the Dial List Report
 
Export the Contact Directory
 
Call and Operators statistics
 
Ability to play a pre-recorded message to voice mail
 
Ability to record the conversation
 
Find Contacts in list
 
Call duration mode
Remote Agent Call Center
 
 
   
 
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