Call Center Software - Voice Over IP Integration

How to use VoIP in Call Center Software? Click Here

Mekashron Call Center can be fully integrated with
Voice Over IP (VOIP). This is a must for any
enterprise-sized call center as VOIP drastically reduces
the costs of running a call center.

You can be up and running with a fully functional
telephony center using Mekahsron Call Center in less
than a day. The call center environment can run using
your existing computer network at a fraction of the
cost of using dozens of traditional land lines.

Mekashron receives and routes your VOIP calls seamlessly. Functions include custom recorded
messages and call recording – all done digitally straight on your network.

The Mekashron call attendant will allow you to route calls automatically to the appropriate
department, as well as acting as an intelligent answering machine, able to store an unlimited
amount of recorded data.

Using Mekashron Call Center and VOIP frees your call agents from using a telephone handset
completely. Mekashron is fully compatible with all standard USB headset devices as well as any
IP phone sets you may wish to use.

Compatible with any VoIP PBX you wish to use, including the free Open Source Asterisk PBX,
which we recommend if you are new to VoIP. Mekashron VoIP runs freely over your ADSL
connection, and using it in conjunction with Asterisk enables you to seamlessly integrate your
analog phones or PRI (digital telephone lines).