What is VOIP?
VoIP, Voice over Internet Protocol, is a mechanism for transmitting voice calls over the Internet. VoIP allows users to make use of telephone networks via any internet connection, avoiding long distance call charges.
VoIP systems transmit telephony signals as digital audio data in a data-packet stream over IP.
The functionality of VoIP includes:
- Multiple telephone calls can be transmitted over a single broadband Internet connection.
- Many features that normally cost extra on traditional telephone networks can be implemented at no additional expense on VoIP, including conference calls, call forwarding, call routing, redial functions and caller ID.
- Calls can be secured with encryption and authentication.
Mekashron Call Center Software helps you to seamlessly and quickly integrate the power of VoIP into your call center.