| CRM features |
- Easy and convenient management of clients.
Building of custom fields,
easy search and editing, follow-up of client communications and more.
- Comprehensive sales management.
Follow-up of inventory, payments, debts, management of monthly billing of subscriptions, charging by credit cards,
producing of invoices, receipts and other documents and ability to send it from program by mail or fax.
Registration Certificate number of income tax:
00167401
- Calendar and Appointment management.
Advanced appointments calendar, ability to support a number
of agents, auto synchronization with Google Calendar, Outlook Calendar, smartphones and more.
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| Telemarketing features |
- Campaign Management.
Smart list management that splits records to agents automatically, flexible, easy tracking of customers that require callbacks.
- Advanced Dialer.
The Auto Dialer helps to save valuable time for representatives – the representative does not waste time with no answer, the line is busy, invalid number customers, and the waiting
time between calls is less than - 10 seconds an improvement of 300%!
- Incoming calls.
Receive incoming calls directly to the software, customers profile will pop-up on incoming call from the customer,
follow up on unanswered calls, and calls returned to them....
- Reports and Statistics.
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| Broadcasting features. |
- Recorded phone messages broadcasting.
Sending pre-recorded phone messages, the use of IVR listener's choice, follow the results, call forwarding sales representative,
checking for integrity and phone numbers.
- Mail broadcasting.
Sending of personal mails, for example: "To: Client name", smart defences for broadcasting using ISPs, ability to use
built-in mail server without using an external mail provider, and more.
- Fax broadcasting.
Sending of personal faxes, for example: "To: Client name", using unlimited number of analog modems, broadcasting
to unlimited number of clients and the program doesn't stop during broadcasting!
- SMS broadcasting.
Sending of personal SMSs, for example: "To: Client name", to every destination in the world (via Internet), discount tariffs -
Order SMS package
- Printing of labels and envelops.
Yes, it even handles surface mail. Mekashron business really is your “one stop shop!”
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| Additional features |
- Advanced system of import/export data.
Data import/export from/to CSV, Excel, Access databases, smart duplicate check during import and more.
- Incoming fax server.
Receive faxes directly to your fax software and saving the customer's card by identifying the fax number.
- Files and paperwork.
Saving files and documents under the customer's card with access to all sides.
- Work from home.
The program allowe to employees to work from home or other
locations outside of office, it allows time and expense saving and more.
- Multi-Language interface.
Hebrew, English, Russian,
Spanish, French, Turkish, Chinese, Serbian and more...
- On-line updates and product support.
Not that we think you’ll need it!
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Credit card charge add-on |
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Program connection to SHVA terminal that allows to charge credit cards directly from the program.
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Order |
User guide |
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Task management add-on |
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Add-on to manage tasks, service calls and more... Replacement for endless notes
all over the office. |
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Order |
User guide |
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Add-on for Outlook |
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Allows to save mails directly from Outlook program to client's personal card. |
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Order |
User guide |
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